
Privacy Policy for Hideaway DXB
Effective Date: 30/07/2025
Website: https://www.hideawaydxb.com
Business Name: Hideaway DXB
Location: United Arab Emirates
1. Introduction
Hideaway DXB is committed to protecting your privacy in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other applicable privacy laws.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of personal data:
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Name
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Email address
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Phone number
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Location (if provided voluntarily)
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Booking and service preferences
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IP address, browser/device info, and usage behavior (via cookies)
3. Purpose of Collection
We collect and process your information to:
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Confirm or manage reservations/bookings
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Provide customer service and support
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Send you relevant marketing offers (if you opt-in)
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Improve our website and user experience
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Comply with UAE legal and regulatory requirements
4. Legal Basis for Processing
We rely on one or more of the following legal bases:
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Your consent (where required)
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Performance of a contract (e.g., booking requests)
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Legal obligation (e.g., record-keeping for UAE compliance)
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Legitimate business interests
5. Sharing Your Information
We do not sell your data.
We may share your information with:
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Service providers (e.g., web hosting, payment processors)
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Government/regulatory authorities when legally required
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Business partners only with your consent
All third parties are required to handle your data in accordance with UAE privacy regulations.
6. Cookies and Tracking
Our website uses cookies and analytics tools (like Google Analytics) to enhance performance. You may manage cookie preferences in your browser settings.
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
8. Your Rights (under UAE PDPL)
You have the right to:
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Access your data
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Request correction or deletion
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Withdraw your consent at any time
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Object to or restrict processing in certain cases
To make a request, contact us at the email below.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.
10. Cross-Border Transfers
If we transfer your data outside the UAE, we ensure appropriate safeguards are in place, in compliance with PDPL and UAE Cabinet Decision No. 6 of 2022.
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions or concerns, please contact us at:
📧 info@hideawaydxb.com
📍 Hideaway DXB